North Carolina Diagnostic Imaging
North Carolina Diagnostic Imaging - About Us
Community-based Services
We operate on the philosophy that healthcare is primarily a community-based service. All North Carolina Diagnostic Imaging centers are created to be a permanent fixture in the communities in which they operate. To that end, each of our independent diagnostic imaging centers is staffed and operated at a local level. Talented professionals are employed to provide the best quality services to their own communities.

Quality Standards, Board Certification, and Accreditation
Our care givers have the credentials and experience to ensure you receive the highest quality imaging services. All of our radiologists are Board Certified. What's more, we are a preferred provider for an extensive array of managed care payers.
Our Locations
North Carolina Diagnostic Imaging has over twenty locations to serve you and your family's medical imaging needs.

Find the location closest to you:
Charlotte (16 locations)
Winston-Salem (4 locations)
North Carolina Diagnostic Imaging locations
Referring Physicians
North Carolina Diagnostic Imaging provides a superior level of medical imaging services to help referring physicians deliver the best possible treatment and patient care. Our radiologists pride themselves on providing responsive service to our referring providers. Reports are generated within 24 hours and are available to referring physicians through our online radiology information services.
Our professional and caring staff also recognizes when a patient visits our imaging centers they may be worried or anxious about their health and the procedure itself. Patient comfort and convenience is paramount as well as sensitivity to the individual needs of each patient.
Referral Forms, Reports & Images, Appointments
We're here to assist you! Results are available to referring physicians by clicking on the appropriate Provider Access button that is located on each page of our site. Our Requisition/Referral Form can be downloaded and printed at your office by selecting the appropriate form on our Services for Physicians page.
About Our Services
North Carolina Diagnostic Imaging offers a full range of imaging services with board-certified physicians, certified technologists, service-oriented staff and state-of-the-art imaging technologies. All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

Our diagnostic imaging services use the latest technology, including CT scan, MRI, ultrasound, nuclear medicine, diagnostic X-ray, screening mammography and digital mammography. North Carolina Diagnostic Imaging is dedicated to providing the highest standard of care in diagnostic imaging services.
Not all imaging services are available at each location. To determine if a specific imaging procedure or study is available at the location of your choice, please visit the corresponding service or location page.
Appointments
All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.
Your Arrival
You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:
Requisition/Order Form
Insurance Cards
Contact Information
Payment
Billing & Insurance
At North Carolina Diagnostic Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements.
Careers
North Carolina Diagnostic Imaging is a part of Novant Health, an integrated not-for-profit health system nationally recognized for quality healthcare and innovation. If you are driven to succeed and share our desire to improve the health of our communities, then Novant Health Imaging might be the right place for you.

Novant Health Imaging offers many exciting opportunities for you to learn, grow and advance your healthcare career.

Find a Job
If you would like to join us in delivering the most remarkable patient experience in every dimension every time, we want to talk with you about possibilities on the Novant Health Imaging team. Employees at Novant Health Imaging are selected not only for their experience and ability but also for their willingness to deliver an exceptional level of customer service.
Online Payments
North Carolina Diagnostic Imaging plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations. Always putting the patient first means ensuring your Novant Health Imaging experience is the best possible. Your experience as a patient continues throughout our care for you, until you are satisfied with the way we handle your insurance filing and any remaining bill payments

Payment Information
North Carolina Diagnostic Imaging offers you the ability to pay your account online. If you would prefer to speak to a customer service representative or you would like to use another form of payment, please call our Patient Financial Services Department at (877) 442-2988 or you can email them by clicking here. The call center is open Monday through Friday from 7:30 am – 7:00 pm EST. Online payments can be made using Visa, /MasterCard, Discover or American Express.

All you'll need...
You will need to have both your statement and method of payment on hand in order to complete the online payment process. Be sure to have the Code ID and Access Number printed on your statement ready.
Frequently Asked Questions
Frequently Asked Questions
When your doctor recommends a diagnostic imaging test such as an MRI, CT, ultrasound, mammogram or X-ray, you have a choice where that test is performed. At North Carolina Diagnostic Imaging, we are dedicated to ensuring that you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Knowing what to expect at your radiology appointment can ease concerns and help your visit go smoothly. Please view our Frequently Asked Questions page to find answers and contact us if you have further questions.

Frequently Asked Questions


Here are the questions that are most frequently asked by patients. If you have questions that aren't answered here, please contact us. We'll get back to you as quickly as possible.

Why choose North Carolina Diagnostic Imaging?
Frequently Asked Questions
When your doctor recommends a diagnostic imaging test such as an MRI, CT, X-ray, ultrasound or mammogram, you have a choice where that test is performed. At North Carolina Diagnostic Imaging, we are dedicated to ensuring you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.
Is a signed MRI and CT order valid at any radiology facility?
We accept all physician orders, even if they are on a hospital order form or prescription pad. All diagnostic imaging procedures must be recommended by your physician and require a signed physician order.
If I have had a previous exam, am I required to go back to the same facility?
No, we can request the images from your previous exam(s) so that our radiologists can compare changes that have taken place over time.
How much will my MRI or CT exam cost?
The cost of imaging exams can vary greatly based on whether you receive care from a hospital, hospital outpatient facility or an independent outpatient facility. North Carolina Diagnostic Imaging is an independent outpatient radiology testing facility. Our rates can be 40-60% less expensive than area hospitals and are competitive with other independent outpatient imaging centers. We accept all insurance plans and will also work with you on financing.
Will your office make sure that my exam is authorized with my insurance company before the exam?
Exams will not be performed without prior authorization from your insurance company. We provide all patients with a Good Faith Estimate that includes individual patient details based on your insurance plan and the study being performed. This estimate takes into account your insurance coverage, deductible, and copay or coinsurance.
Will I get a separate bill from the radiologist reading my exam?
You will receive just one bill that is all inclusive; the fee for your radiology test and the fee for the radiologist interpreting the test are included in one bill. At the hospital, you will be charged separately for these services.
How quickly can I be seen, and where are your locations?
We have a network of eight North Carolina imaging centers to provide convenient access to our high-quality imaging services. Same-day and next-day appointments are usually available.
How quickly will I know the results from my exam?
The radiologist's report will be sent to your referring doctor within 24 hours of the exam being performed.
Will my doctor be able to see the actual image(s) from my exam?
Physicians can request access to view the images online or the images can be delivered on a CD.
How do I know you have good image quality?
We use state-of-the-art equipment that is accredited by the American College of Radiology. Our expert team includes onsite, board-certified, fellowship-trained radiologists and registered technologists.
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