North Carolina Diagnostic Imaging
North Carolina Diagnostic Imaging - About Us
Community-based Services
We operate on the philosophy that healthcare is primarily a community-based service. All North Carolina Diagnostic Imaging centers are created to be a permanent fixture in the communities in which they operate. To that end, each of our independent diagnostic imaging centers is staffed and operated at a local level. Talented professionals are employed to provide the best quality services to their own communities.

Quality Standards, Board Certification, and Accreditation
Our care givers have the credentials and experience to ensure you receive the highest quality imaging services. All of our radiologists are Board Certified. What's more, we are a preferred provider for an extensive array of managed care payers.
Our Locations
North Carolina Diagnostic Imaging has over twenty locations to serve you and your family's medical imaging needs.

Find the location closest to you:
Charlotte (16 locations)
Winston-Salem (4 locations)
North Carolina Diagnostic Imaging locations
Referring Physicians
North Carolina Diagnostic Imaging provides a superior level of medical imaging services to help referring physicians deliver the best possible treatment and patient care. Our radiologists pride themselves on providing responsive service to our referring providers. Reports are generated within 24 hours and are available to referring physicians through our online radiology information services.
Our professional and caring staff also recognizes when a patient visits our imaging centers they may be worried or anxious about their health and the procedure itself. Patient comfort and convenience is paramount as well as sensitivity to the individual needs of each patient.
Referral Forms, Reports & Images, Appointments
We're here to assist you! Results are available to referring physicians by clicking on the appropriate Provider Access button that is located on each page of our site. Our Requisition/Referral Form can be downloaded and printed at your office by selecting the appropriate form on our Services for Physicians page.
About Our Services
North Carolina Diagnostic Imaging offers a full range of imaging services with board-certified physicians, certified technologists, service-oriented staff and state-of-the-art imaging technologies. All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

Our diagnostic imaging services use the latest technology, including CT scan, MRI, ultrasound, nuclear medicine, diagnostic X-ray, screening mammography and digital mammography. North Carolina Diagnostic Imaging is dedicated to providing the highest standard of care in diagnostic imaging services.
Not all imaging services are available at each location. To determine if a specific imaging procedure or study is available at the location of your choice, please visit the corresponding service or location page.
Appointments
All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.
Your Arrival
You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:
Requisition/Order Form
Insurance Cards
Contact Information
Payment
Billing & Insurance
At North Carolina Diagnostic Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements.
Careers
North Carolina Diagnostic Imaging is a part of Novant Health, an integrated not-for-profit health system nationally recognized for quality healthcare and innovation. If you are driven to succeed and share our desire to improve the health of our communities, then Novant Health Imaging might be the right place for you.

Novant Health Imaging offers many exciting opportunities for you to learn, grow and advance your healthcare career.

Find a Job
If you would like to join us in delivering the most remarkable patient experience in every dimension every time, we want to talk with you about possibilities on the Novant Health Imaging team. Employees at Novant Health Imaging are selected not only for their experience and ability but also for their willingness to deliver an exceptional level of customer service.
Online Payments
North Carolina Diagnostic Imaging plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations. Always putting the patient first means ensuring your Novant Health Imaging experience is the best possible. Your experience as a patient continues throughout our care for you, until you are satisfied with the way we handle your insurance filing and any remaining bill payments

Payment Information
North Carolina Diagnostic Imaging offers you the ability to pay your account online. If you would prefer to speak to a customer service representative or you would like to use another form of payment, please call our Patient Financial Services Department at (877) 442-2988 or you can email them by clicking here. The call center is open Monday through Friday from 7:30 am – 7:00 pm EST. Online payments can be made using Visa, /MasterCard, Discover or American Express.

All you'll need...
You will need to have both your statement and method of payment on hand in order to complete the online payment process. Be sure to have the Code ID and Access Number printed on your statement ready.
Frequently Asked Questions
Frequently Asked Questions
When your doctor recommends a diagnostic imaging test such as an MRI, CT, ultrasound, mammogram or X-ray, you have a choice where that test is performed. At North Carolina Diagnostic Imaging, we are dedicated to ensuring that you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Knowing what to expect at your radiology appointment can ease concerns and help your visit go smoothly. Please view our Frequently Asked Questions page to find answers and contact us if you have further questions.

Breast MRI: Magnetic Resonance Imaging


Magnetic Resonance Imaging (MRI) produces images using a strong magnet and radio waves. It is a sensitive test for the detection of breast cancer, but does not take the place of mammography. Mammography is the exam of choice to screen for breast cancer. The MRI exam requires the administration of contrast material through an IV. Breast MRI is not for everyone. It cannot be performed in patients who have pacemakers, defibrillators, or other implanted electronic devices.

There are several reasons why your doctor may request a breast MRI exam:
Recent diagnosis of breast cancer with moderate or extremely dense breast tissue on mammography which may hide additional tumor deposits
Certain breast cancer patients before chemotherapy is used in an attempt to shrink the tumor before surgery
High risk population such as genetic mutation carriers of the BRCA1 AND BRCA2 genes, personal history of breast cancer, prior breast biopsy which showed abnormal cells, strong family history of breast cancer, previous chest radiation for Hodgkin's Lymphoma at a young age (under 30 years)
Patients with silicone breast implants with a question of implant rupture

Your health care provider will be able to give you additional details about this exam, but a general idea of what to expect is provided below.

Preparation
At the time of scheduling and at your appointment you will be asked a series of screening questions to determine whether you may proceed with the exam.

You will be asked to remove all metal or electronic objects from your body before the exam. These objects interfere with the magnetic field and can be very dangerous if taken into the exam room.

If you have ever had metal in your eyes you may need to have an X-ray of your head prior to undergoing an MRI.

Tell your technologist at the time of your exam if you have any metal or electronic devices in or on your body including, but not limited to:
Watches or jewelry
Cell phones or PDAs
Implanted medical devices (i.e. pacemaker, defibrillators)
Implanted metallic joint prostheses, artificial heart valves, cochlear implants, hearing aids or metallic dentures.

Tell your technologist and your doctor if you are pregnant or suspect you may be pregnant. Your doctor may postpone the exam or choose an alternative exam.

Some patients may feel anxious due to the confining nature of the MRI scanner. If you feel this way, talk to your doctor. He or she may feel it necessary to prescribe a sedative prior to your exam to help you relax.

Your doctor or radiologist may request that your MRI scan be enhanced via the use of contrast material. If contrast is required, the technologist will start an intravenous (IV) line in your hand or arm to administer the contrast.

Although rare, there is a slight risk of an allergic reaction to contrast material. Therefore, you will be asked a series of questions about your medical history to determine whether you may receive contrast. Most reactions are minor such as itchiness, hives, and nausea or vomiting. In very rare instances, an allergic reaction may cause swelling in your throat or other areas of your body. Tell your technologist or doctor immediately if you experience any of these symptoms during or after your exam

Exam
The exam is painless and on average takes between 30 to 45 minutes, excluding preparation time. The amount of time varies depending on the type and number of exams for which you are scheduled.

During the exam, you will be asked to lie on a movable table. A coil or small antenna-like device may be placed over the body part to be examined. Once you have been positioned the technologist will move the table into the MRI scanner which is a long tubular shaped machine.

During the MRI scan, the magnet produces repetitive thumping and tapping sounds. You will be given earplugs to help block the noise of the scanner. You will also have the option of listening to music of your choice.

The technologist monitors you throughout the procedure. A microphone system enables you to communicate with the technologist at all times. You will also be given a device that will allow you to alert the technologist if you are having any difficulty during the procedure.

Results
When your exam is complete you may leave and resume regular activities. If a sedative is administered for your exam you will need to arrange transportation home.

A radiologist will review your exam images and report the findings to your doctor within 24 hours. Your doctor will then discuss the findings and next steps with you.
© North Carolina Diagnostic Imaging