North Carolina Diagnostic Imaging
North Carolina Diagnostic Imaging - About Us
Community-based Services
We operate on the philosophy that healthcare is primarily a community-based service. All North Carolina Diagnostic Imaging centers are created to be a permanent fixture in the communities in which they operate. To that end, each of our independent diagnostic imaging centers is staffed and operated at a local level. Talented professionals are employed to provide the best quality services to their own communities.

Quality Standards, Board Certification, and Accreditation
Our care givers have the credentials and experience to ensure you receive the highest quality imaging services. All of our radiologists are Board Certified. What's more, we are a preferred provider for an extensive array of managed care payers.
Our Locations
North Carolina Diagnostic Imaging has over twenty locations to serve you and your family's medical imaging needs.

Find the location closest to you:
Charlotte (16 locations)
Winston-Salem (4 locations)
North Carolina Diagnostic Imaging locations
Referring Physicians
North Carolina Diagnostic Imaging provides a superior level of medical imaging services to help referring physicians deliver the best possible treatment and patient care. Our radiologists pride themselves on providing responsive service to our referring providers. Reports are generated within 24 hours and are available to referring physicians through our online radiology information services.
Our professional and caring staff also recognizes when a patient visits our imaging centers they may be worried or anxious about their health and the procedure itself. Patient comfort and convenience is paramount as well as sensitivity to the individual needs of each patient.
Referral Forms, Reports & Images, Appointments
We're here to assist you! Results are available to referring physicians by clicking on the appropriate Provider Access button that is located on each page of our site. Our Requisition/Referral Form can be downloaded and printed at your office by selecting the appropriate form on our Services for Physicians page.
About Our Services
North Carolina Diagnostic Imaging offers a full range of imaging services with board-certified physicians, certified technologists, service-oriented staff and state-of-the-art imaging technologies. All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

Our diagnostic imaging services use the latest technology, including CT scan, MRI, ultrasound, nuclear medicine, diagnostic X-ray, screening mammography and digital mammography. North Carolina Diagnostic Imaging is dedicated to providing the highest standard of care in diagnostic imaging services.
Not all imaging services are available at each location. To determine if a specific imaging procedure or study is available at the location of your choice, please visit the corresponding service or location page.
Appointments
All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.
Your Arrival
You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:
Requisition/Order Form
Insurance Cards
Contact Information
Payment
Billing & Insurance
At North Carolina Diagnostic Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements.
Careers
North Carolina Diagnostic Imaging is a part of Novant Health, an integrated not-for-profit health system nationally recognized for quality healthcare and innovation. If you are driven to succeed and share our desire to improve the health of our communities, then Novant Health Imaging might be the right place for you.

Novant Health Imaging offers many exciting opportunities for you to learn, grow and advance your healthcare career.

Find a Job
If you would like to join us in delivering the most remarkable patient experience in every dimension every time, we want to talk with you about possibilities on the Novant Health Imaging team. Employees at Novant Health Imaging are selected not only for their experience and ability but also for their willingness to deliver an exceptional level of customer service.
Online Payments
North Carolina Diagnostic Imaging plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations. Always putting the patient first means ensuring your Novant Health Imaging experience is the best possible. Your experience as a patient continues throughout our care for you, until you are satisfied with the way we handle your insurance filing and any remaining bill payments

Payment Information
North Carolina Diagnostic Imaging offers you the ability to pay your account online. If you would prefer to speak to a customer service representative or you would like to use another form of payment, please call our Patient Financial Services Department at (877) 442-2988 or you can email them by clicking here. The call center is open Monday through Friday from 7:30 am – 7:00 pm EST. Online payments can be made using Visa, /MasterCard, Discover or American Express.

All you'll need...
You will need to have both your statement and method of payment on hand in order to complete the online payment process. Be sure to have the Code ID and Access Number printed on your statement ready.
Frequently Asked Questions
Frequently Asked Questions
When your doctor recommends a diagnostic imaging test such as an MRI, CT, ultrasound, mammogram or X-ray, you have a choice where that test is performed. At North Carolina Diagnostic Imaging, we are dedicated to ensuring that you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Knowing what to expect at your radiology appointment can ease concerns and help your visit go smoothly. Please view our Frequently Asked Questions page to find answers and contact us if you have further questions.

CT: Computed Tomography


Computed Tomography (CT or CAT Scan) is an x-ray technique that allows us to see organs that cannot be seen with conventional x-rays.

Computed Tomography (CT)
While a conventional x-ray will show your bones and subtle outlines of other organs, CT images will reveal the bones and organs with a high degree of precision. A conventional x-ray uses a stationary machine to focus beams of radiation on a specific part of your body, while a CT uses an x-ray generating device that rotates around your body and a powerful computer to create cross-sectional images (slices) of the inside of your body.

Unlike an MRI, CT Scans can be performed if you have a pacemaker. If you are pregnant, or suspect you are, tell your doctor. Your doctor may suggest an alternative exam that doesn't require radiation such as an MRI or ultrasound.

Preparation
Tell your doctor if you are pregnant or suspect you may be pregnant. Your doctor may postpone the exam or choose an alternative exam to reduce the possible risk of exposing your baby to radiation.

Preparation for your CT scan depends on which part of your body will be scanned.

Some scans, typically abdominal and pelvic, require a liquid contrast medium prior to your exam. Contrast medium can be taken by mouth or intravenously. If you are scheduled for a CT abdomen and/or pelvis, please arrive 1 hour and 30 minutes before appointment time for contrast prep.

You may eat a normal diet and take daily medications, however, depending on the body area being scanned, your doctor may ask you to temporarily modify your diet, take laxatives, enemas or suppositories.

If you are receiving contrast during your exam please consider the following:
You may take your usual medications with water, but do not eat anything for at least 4 hours before your test. You may have clear liquids for 4 hours prior.
If you are on Glucophage (Metformin) you should take your morning dose and you should see your doctor for a blood test before taking Glucophage again.

Contrast medium can cause allergic reactions or may be difficult for some individuals to receive during the exam. We will ask you a series of questions at the time of scheduling and at the time of your exam to be sure all patients are properly screened before receiving contrast.

You may be asked to remove your clothing and put on a hospital gown.

You will be asked to remove all metal or electronic objects from your body before the exam as these objects interfere with the quality of the images.

Exam
CT scans are painless and can be expected to last no more than an hour depending on the required preparation and whether use of a contrast medium is included.

Our technologist will prepare and guide you by explaining the procedure, assisting in removal of jewelry and other metal objects, and positioning you to ensure the highest quality images are obtained from your exam.

You may feel a brief sensation of heat or experience a metallic taste in your mouth if an intravenous contrast medium is used.

You will lie on a narrow table that slides through the opening of a large device called the gantry. The table can be raised or lowered. During a CT scan, a special head cradle, pillows or straps may be used to help you remain in position.

The table will move slowly through the gantry as the X-ray tube rotates around your body. You may be asked to hold your breath while the table is moving to avoid blurring the images. You will hear noises similar to a small airplane or spinning clothes dryer as the X-ray rotates to create images of your body.

The technologist supervises the CT scan from a control room and can always see and hear you. An intercom is used to communicate.

Although it is rare, there is a slight risk of an allergic reaction to contrast material if your exam requires it. Most reactions result in itchiness or hives. For individuals with asthma who are allergic, the reaction can be an asthma attack. In very rare instances, an allergic reaction may cause swelling in your throat or other areas of your body. Immediately tell your technologist or doctor if you experience any of these symptoms during or after your exam.

Our staff and physicians are prepared should any type of emergency situation occur.

Results
When your exam is complete you may leave and resume regular activities based on your doctor's instructions. If you received a contrast medium you will be given instructions to help remove the medium from your body. This will likely include drinking lots of fluids.

A radiologist will review your exam images and report the findings to your doctor within 24 hours. Your doctor will then discuss the findings and next steps with you.
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