North Carolina Diagnostic Imaging
North Carolina Diagnostic Imaging - About Us
Community-based Services
We operate on the philosophy that healthcare is primarily a community-based service. All North Carolina Diagnostic Imaging centers are created to be a permanent fixture in the communities in which they operate. To that end, each of our independent diagnostic imaging centers is staffed and operated at a local level. Talented professionals are employed to provide the best quality services to their own communities.

Quality Standards, Board Certification, and Accreditation
Our care givers have the credentials and experience to ensure you receive the highest quality imaging services. All of our radiologists are Board Certified. What's more, we are a preferred provider for an extensive array of managed care payers.
Our Locations
North Carolina Diagnostic Imaging has over twenty locations to serve you and your family's medical imaging needs.

Find the location closest to you:
Charlotte (16 locations)
Winston-Salem (4 locations)
North Carolina Diagnostic Imaging locations
Referring Physicians
North Carolina Diagnostic Imaging provides a superior level of medical imaging services to help referring physicians deliver the best possible treatment and patient care. Our radiologists pride themselves on providing responsive service to our referring providers. Reports are generated within 24 hours and are available to referring physicians through our online radiology information services.
Our professional and caring staff also recognizes when a patient visits our imaging centers they may be worried or anxious about their health and the procedure itself. Patient comfort and convenience is paramount as well as sensitivity to the individual needs of each patient.
Referral Forms, Reports & Images, Appointments
We're here to assist you! Results are available to referring physicians by clicking on the appropriate Provider Access button that is located on each page of our site. Our Requisition/Referral Form can be downloaded and printed at your office by selecting the appropriate form on our Services for Physicians page.
About Our Services
North Carolina Diagnostic Imaging offers a full range of imaging services with board-certified physicians, certified technologists, service-oriented staff and state-of-the-art imaging technologies. All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

Our diagnostic imaging services use the latest technology, including CT scan, MRI, ultrasound, nuclear medicine, diagnostic X-ray, screening mammography and digital mammography. North Carolina Diagnostic Imaging is dedicated to providing the highest standard of care in diagnostic imaging services.
Not all imaging services are available at each location. To determine if a specific imaging procedure or study is available at the location of your choice, please visit the corresponding service or location page.
Appointments
All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.
Your Arrival
You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:
Requisition/Order Form
Insurance Cards
Contact Information
Payment
Billing & Insurance
At North Carolina Diagnostic Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements.
Careers
North Carolina Diagnostic Imaging is a part of Novant Health, an integrated not-for-profit health system nationally recognized for quality healthcare and innovation. If you are driven to succeed and share our desire to improve the health of our communities, then Novant Health Imaging might be the right place for you.

Novant Health Imaging offers many exciting opportunities for you to learn, grow and advance your healthcare career.

Find a Job
If you would like to join us in delivering the most remarkable patient experience in every dimension every time, we want to talk with you about possibilities on the Novant Health Imaging team. Employees at Novant Health Imaging are selected not only for their experience and ability but also for their willingness to deliver an exceptional level of customer service.
Online Payments
North Carolina Diagnostic Imaging plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations. Always putting the patient first means ensuring your Novant Health Imaging experience is the best possible. Your experience as a patient continues throughout our care for you, until you are satisfied with the way we handle your insurance filing and any remaining bill payments

Payment Information
North Carolina Diagnostic Imaging offers you the ability to pay your account online. If you would prefer to speak to a customer service representative or you would like to use another form of payment, please call our Patient Financial Services Department at (877) 442-2988 or you can email them by clicking here. The call center is open Monday through Friday from 7:30 am – 7:00 pm EST. Online payments can be made using Visa, /MasterCard, Discover or American Express.

All you'll need...
You will need to have both your statement and method of payment on hand in order to complete the online payment process. Be sure to have the Code ID and Access Number printed on your statement ready.
Frequently Asked Questions
Frequently Asked Questions
When your doctor recommends a diagnostic imaging test such as an MRI, CT, ultrasound, mammogram or X-ray, you have a choice where that test is performed. At North Carolina Diagnostic Imaging, we are dedicated to ensuring that you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Knowing what to expect at your radiology appointment can ease concerns and help your visit go smoothly. Please view our Frequently Asked Questions page to find answers and contact us if you have further questions.

Bone Densitometry


Bone Densitometry, also known as Dual-Energy X-ray Absorption or DEXA, is a form of medical imaging technology which uses small amounts of radiation to determine bone density.

Bone Densitometry is a painless test to help your doctor diagnose osteoporosis or to determine whether certain steps should be taken to protect your bone health. The results from your DEXA exam will be compared with the peak bone mass of the average healthy same sex adult. A bone densitometry exam is more precise than conventional diagnostic imaging (X-rays) and can help to diagnose bone loss at an early stage.

Your doctor will be able to give you additional details about the exam, but a general idea of what to expect is provided below.

Preparation
Tell your doctor if you are pregnant or suspect you may be pregnant. Your doctor may decide whether to postpone the exam or use an alternative exam such as ultrasound to reduce the possible risk of exposing your baby to radiation.

Let your doctor know if you have recently had a barium exam or have been injected with a contrast medium for a CT or radioisotope scan. Your doctor may wish to postpone a DEXA test for 5 - 7 days.

You may eat normally on the day of your exam. You should avoid taking calcium supplements for at least 24 hours prior to your exam.

You will be asked to remove any body piercings (if any) or other metal or electronic objects from your body before the exam as these objects interfere with the quality of the images.

Generally, the portion of your body that is being examined will be undressed and you may be asked to wear a hospital gown to cover yourself during the exam.

Exam
The DEXA bone density exam typically takes 15 - 20 minutes to complete depending on the part of your body being examined and the type of equipment used.

Our technologist will prepare and guide you by explaining the procedure, assisting in removal of clothing or piercings (if any) and positioning you to ensure the highest quality images are obtained from your exam.

The technologist performs the exam and can always see and hear you. The technologist may ask and assist you with changing positions in order to obtain images from multiple areas of interest.

The DEXA exam has 2 parts, one to assess your spine, the other to assess your hips. For the spine scan, you will lie flat on your back with your legs elevated. For the hip scan you will lie flat on your back with your legs outstretched. Both hips are scanned unless you have had a hip replacement, in which case the hip without replacement would be scanned. If both hips have been replaced, only your spine will be scanned.

For both parts, the detector portion of the machine will slowly pass over the area without direct contact with your body. At no time is your body confined, enclosed or your face covered.

Results
When your exam is complete you may leave and resume regular activities.

A radiologist will review your exam images and report the findings to your doctor within 24 hours. Your doctor will then discuss the findings and next steps with you.

Great care is taken to achieve the highest quality images while using the lowest possible dose of radiation.
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