North Carolina Diagnostic Imaging
North Carolina Diagnostic Imaging - About Us
Community-based Services
We operate on the philosophy that healthcare is primarily a community-based service. All North Carolina Diagnostic Imaging centers are created to be a permanent fixture in the communities in which they operate. To that end, each of our independent diagnostic imaging centers is staffed and operated at a local level. Talented professionals are employed to provide the best quality services to their own communities.

Quality Standards, Board Certification, and Accreditation
Our care givers have the credentials and experience to ensure you receive the highest quality imaging services. All of our radiologists are Board Certified. What's more, we are a preferred provider for an extensive array of managed care payers.
Our Locations
North Carolina Diagnostic Imaging has over twenty locations to serve you and your family's medical imaging needs.

Find the location closest to you:
Charlotte (16 locations)
Winston-Salem (4 locations)
North Carolina Diagnostic Imaging locations
Referring Physicians
North Carolina Diagnostic Imaging provides a superior level of medical imaging services to help referring physicians deliver the best possible treatment and patient care. Our radiologists pride themselves on providing responsive service to our referring providers. Reports are generated within 24 hours and are available to referring physicians through our online radiology information services.
Our professional and caring staff also recognizes when a patient visits our imaging centers they may be worried or anxious about their health and the procedure itself. Patient comfort and convenience is paramount as well as sensitivity to the individual needs of each patient.
Referral Forms, Reports & Images, Appointments
We're here to assist you! Results are available to referring physicians by clicking on the appropriate Provider Access button that is located on each page of our site. Our Requisition/Referral Form can be downloaded and printed at your office by selecting the appropriate form on our Services for Physicians page.
About Our Services
North Carolina Diagnostic Imaging offers a full range of imaging services with board-certified physicians, certified technologists, service-oriented staff and state-of-the-art imaging technologies. All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.

Our diagnostic imaging services use the latest technology, including CT scan, MRI, ultrasound, nuclear medicine, diagnostic X-ray, screening mammography and digital mammography. North Carolina Diagnostic Imaging is dedicated to providing the highest standard of care in diagnostic imaging services.
Not all imaging services are available at each location. To determine if a specific imaging procedure or study is available at the location of your choice, please visit the corresponding service or location page.
Appointments
All diagnostic imaging procedures must be recommended by your physician and require a physician order. Your physician's office staff can assist you with your appointment or you can schedule your procedure directly with us.
Your Arrival
You will be asked to arrive before your scheduled appointment to allow time for you to complete the necessary paperwork. Please bring the following documents to your appointment:
Requisition/Order Form
Insurance Cards
Contact Information
Payment
Billing & Insurance
At North Carolina Diagnostic Imaging, we want to assist you in coping with your financial requirements. Each health insurance company has different rules for filing claims. You may incur added expense if you fail to follow your insurer's requirements.
Careers
North Carolina Diagnostic Imaging is a part of Novant Health, an integrated not-for-profit health system nationally recognized for quality healthcare and innovation. If you are driven to succeed and share our desire to improve the health of our communities, then Novant Health Imaging might be the right place for you.

Novant Health Imaging offers many exciting opportunities for you to learn, grow and advance your healthcare career.

Find a Job
If you would like to join us in delivering the most remarkable patient experience in every dimension every time, we want to talk with you about possibilities on the Novant Health Imaging team. Employees at Novant Health Imaging are selected not only for their experience and ability but also for their willingness to deliver an exceptional level of customer service.
Online Payments
North Carolina Diagnostic Imaging plays a proactive role in helping patients receive quality care. We work with an extensive national network of insurance and managed care organizations. Always putting the patient first means ensuring your Novant Health Imaging experience is the best possible. Your experience as a patient continues throughout our care for you, until you are satisfied with the way we handle your insurance filing and any remaining bill payments

Payment Information
North Carolina Diagnostic Imaging offers you the ability to pay your account online. If you would prefer to speak to a customer service representative or you would like to use another form of payment, please call our Patient Financial Services Department at (877) 442-2988 or you can email them by clicking here. The call center is open Monday through Friday from 7:30 am – 7:00 pm EST. Online payments can be made using Visa, /MasterCard, Discover or American Express.

All you'll need...
You will need to have both your statement and method of payment on hand in order to complete the online payment process. Be sure to have the Code ID and Access Number printed on your statement ready.
Frequently Asked Questions
Frequently Asked Questions
When your doctor recommends a diagnostic imaging test such as an MRI, CT, ultrasound, mammogram or X-ray, you have a choice where that test is performed. At North Carolina Diagnostic Imaging, we are dedicated to ensuring that you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Knowing what to expect at your radiology appointment can ease concerns and help your visit go smoothly. Please view our Frequently Asked Questions page to find answers and contact us if you have further questions.

Nuclear Medicine

Nuclear Medicine is a branch of medical imaging in which images of your body anatomy and function are produced from the detection of energy emitted from a radioactive substance given to the patient. The radioactive substance is administered either intravenously or by mouth.

Nuclear medicine images assist your doctor in diagnosing diseases, tumors, infections and other types of disorders. The radiation exposure is similar to that resulting from standard diagnostic imaging X-rays.

During the exam you will lie on a scanning table with a specialized nuclear imaging camera being the only piece of equipment you may notice. The camera is enclosed to facilitate imaging specific parts of the body. It is typically suspended from a movable post or a sleek metal arm that hangs over the exam table. A nearby computer console processes the information gathered from the examination.

Your doctor will be able to give you additional details about the exam, but a general idea of what to expect is provided below.

Preparation
For thyroid studies it is important that you have discontinued thyroid medications, multivitamins, and have not had a contrasted exam. Some medications should be discontinued for up to 2 weeks prior to exam. Please check with your physician or the NM department if you have questions about discontinuing medications.

These tests are not recommended for pregnant women, or nursing mothers in most instances. Please be sure to inform the technologist if you are pregnant or nursing.

Some NM exams require that you do not have anything to eat or drink prior, please check with the scheduling department, your physician or with the NM department if you have questions.

Some NM exams will require that you spend up to 3-4 hours in the department, you may be able to leave the department and return, or you may bring books or music players.

Typically no advance preparation is required for a nuclear medicine exam with the following 2 exceptions:
If your stomach area is being evaluated you may be asked to skip a meal prior to your test.
If your kidneys are being evaluated you may be asked to drink plenty of water prior to your test.

Exam
Upon arrival for your exam the technologist will escort you to a room to be given a small dose of radioactive material. The dose may be administered orally or intravenously (IV) and will accumulate in the area of your body to be examined. This typically takes about 30 minutes.

Your exam may be performed immediately after the injection or you may be allowed to leave and return to the imaging center in 1 to 3 hours.

Upon your return the technologist will escort you to the examination room to begin the procedure which typically lasts from 45 minutes to 1 hour.

Our technologist will prepare and guide you by explaining the procedure and positioning you to ensure the highest quality images are obtained from your exam. You will need to remain as still as possible while the images are obtained.

Most of the radioactivity will pass from your body in urine or stool while the remainder disappears naturally over time.

Results
When your exam is complete you may leave and resume regular activities.

A radiologist will review your exam images and report the findings to your doctor within 24 hours. Your doctor will then discuss the findings and next steps with you.

Nuclear medicine procedures result in a small dose of radiation from the radiopharmaceutical injection. There are no known long-term adverse effects from such low dose exams.

Although it is extremely rare, risk of an allergic reaction to the radiopharmaceutical can occur.
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